Online CBD Swap Terms & Conditions
The Charlotte’s Web™ CBD Swap Program is limited to the first 1,000 people exchanging their non-Charlotte’s Web CBD product. The CBD Swap Program is only available to customers who have not ordered Charlotte’s Web™ product from the Charlotte’s Web website in the past.
Please note, limit one product swap per person. Our most popular product, Charlotte’s Web 17mg CBD 30ml, will be exchanged for non-Charlotte’s Web CBD product. In order to be swapped, non-Charlotte’s Web CBD Product must be full or partly used, not empty. The product must be intended for human consumption/ingestion, such as CBD edibles, tinctures, capsules, etc. Charlotte’s Web may accept or reject your item at our sole discretion. Reasons for rejection may include, without limitation, the item is broken, not a CBD product, empty, not a product intended for human consumption/ingestion (ex. a cream or topical), or customer previously ordered product from the Charlotte’s Web website.
Customer shall ship their non-Charlotte's Web CBD to:
c/o Customer Care
1600 Pearl Street, Suite 300
Boulder, CO 80302
Include your first name, last name, shipping address and email address along with your non-Charlotte's Web CBD product. Customer is responsible for all shipping costs.
Once the non-Charlotte's Web CBD is received, Charlotte’s Web will ship one 30mL bottle of Charlotte’s Web™ 17mg Mint Chocolate oil ($74.99 value). Charlotte's Web will pay for the cost to ship the swapped product to the customer ($8.99 value).
Those wishing to swap must complete a digital form located at www.charlottesweb.com/cbdswap to be eligible for the Charlotte’s Web CBD Swap Program and Charlotte’s Web must receive the product at the address listed above. The Charlotte’s s Web ™ CBD Swap Program shall end on April 30, 2020, or until we distribute the first 1,000 bottles of Charlotte’s Web™ 17mg Mint Chocolate oil, whichever occurs first. Any non-Charlotte’s Web CBD product received after April 30, 2020 will not be eligible for swap.
YOUR ACCESS TO AND PARTICIPATION IN CHARLOTTE’S WEB™ CBD SWAP PROGRAM IS AT YOUR OWN RISK. YOU UNDERSTAND AND AGREE THAT THE CHARLOTTE’S WEB™ CBD SWAP PROGRAM AND CHARLOTTE’S WEB PRODUCT DELIVERED TO YOU THROUGH THE CHARLOTTE’S WEB™ CBD SWAP PROGRAM ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WITHOUT LIMITING THE FOREGOING, CHARLOTTE’S WEB DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, AND TITLE AND NON-INFRINGEMENT.
If you have any questions or concerns regarding this Terms and Conditions or the Charlotte’s Web CBD Swap Program, please contact us at [email protected]