Customers say this balm provides comfort for everyday discomfort in joints and muscles. Many users apply it to shoulders, knees, hands, and neck areas. The balm absorbs quickly and has a mild scent. Long-term users note its effectiveness for daily use, with many incorporating it into their bedtime routines. Some mention it works best when used consistently. While most find significant relief, a few note it may not fully address more intense discomfort. Users appreciate its smooth application and that a small amount goes a long way.